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We gather the information provided by you when you fill in a form on the site and information we learn from your use of this website (the “Site”) and your use of our services and other sites accessible from our site. From time to time we may also gather information relating to promotional activity and any information you provide when contacting us.
We also review usage patterns and use of the Site to help us improve our services to you. We respect your right to privacy and take the responsibility of protecting your data and using it only in a way that you would expect, very seriously.
We hope that you will find everything you need to know about how we protect your personal data and what uses we make of it below.
We only ask you for the information we need to allow you to use a particular function of the site. This includes your name and email address when adding a comment or rating a part of the site. We may request additional information for competitions so that we can contact you in a convenient manner and assess your eligibility to enter.
The information we need about you is not shared with any third parties beyond our trusted partners who need to have access to this data in order to provide our online services and unless you indicate otherwise, with third parties who may have promotions and other goods and services which may be of interest to you or your household and successors to our business or the business of your local Centra with which you have shopped.
We may use and share non-personal information, as it relates to sets or groups of customers, to enhance our understanding of customer behaviour and enable us to improve our service in general.
We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Centra are committed to keeping your data secure. We and our partners comply with the Data Protection Acts 1998 and 2003. The servers on which this data is stored are in a physically secure facility. Personal data is transmitted using 128-bit SSL encryption to ensure the security and confidentiality of your information as it is transmitted.
Your personal data is only entered on our system when the browser is in ‘HTTPS’ or secure mode. The padlock symbol should appear when you are in this mode, indicating that you are safely submitting encrypted information only. To take full advantage of all security features you should use an up-to-date browser.
However the nature of the Internet is such that we cannot guarantee or warrant the security of information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, as set out above, we will take all commercially reasonable steps (including appropriate technical and organisational measures) to protect your personal data which you provide to us.
We may contact you by phone, if you have entered a competition or made an enquiry on the website.
We will also keep you informed of any new shopping features and news on special offers, promotions and other goods and services which may be of interest to you or your household unless you indicate otherwise. You can choose at any time not to receive such communication by following the unsubscribe instructions on any written communication. You have the right to request a copy of your data currently held by us and to rectify or remove personal details, by contacting us.
In addition to the personal information we need, we also gather statistical and other analytical information of all visitors to our websites. We use this non-personal data gathered from visitors to our website in a collective form to improve the service we provide. This is not linked to your personal information and is completely anonymous.